Integrity Zone (ZI-WBK/WBBM)
Integrity Zone Commitment
LPPM Tanjungpura University is fully committed to implementing a Corruption-Free Area (WBK) and a Clean and Serving Bureaucratic Area (WBBM).
Change Management (WBK)
Transforming systems, procedures, and organizational work culture towards integrity and transparent service.
Procedure Restructuring (WBBM)
Improving work efficiency through standardizing operating procedures (SOP) based on integrated digital/IT.
Standardized Service SOPs
Measurable research and community service administrative services with certainty of document completion time.
Periodic Satisfaction Survey
Periodic measurement of IKM (Community Satisfaction Index) to evaluate service quality transparently.
Whistleblowing System (WBS)
E-Complaint facilities for lecturers/partners with guaranteed reporter identity confidentiality (anonymity).
Transparent Performance Reports
Annual publication of budget, fund absorption, and LPPM mandatory output achievements to the public.
COMMUNITY SATISFACTION INDEX
Measurement Period: Semester I 2026